Last updated: July 01, 2025
At REVEALME, we’re passionate about crafting handmade dolls and keychains that celebrate your individuality. Each piece is lovingly made by skilled artisans, reflecting our commitment to quality and self-expression. Just as we pour care into every stitch and detail of our "buddies"—as we fondly call them—we handle your personal information with the same dedication. This Privacy Policy explains how we collect, use, and protect your data to ensure your experience with us is as unique and meaningful as the companions we create for you.
This Privacy Policy describes how REVEALME (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.revealme.us (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We’ll post the revised version on the Site, update the "Last updated" date, and take any additional steps required by law.
2. How We Collect and Use Your Personal Information
To bring you our Services, we collect personal information from various sources, as detailed below. We’ve been doing this over the past 12 months, tailoring what we collect based on how you engage with us. Much like the meticulous process we follow from handcrafting to delivery, we manage your data with care to craft a personalized experience just for you.
Beyond the specific uses listed below, we may use your information to communicate with you, enhance our Services, meet legal obligations, enforce our terms, and safeguard our Services, rights, and community.
3. What Personal Information We Collect
The personal information we gather depends on how you interact with our Site and Services. "Personal information" refers to data that identifies or relates to you. We see it as a reflection of your unique story and treat it with the respect it deserves—much like our artisans treat every handmade piece.
Information We Collect Directly from You
You may share the following with us through our Services:
Contact details: Your name, address, phone number, and email.
Order information: Your name, billing and shipping addresses, payment confirmation, email, and phone number.
Account information: Your username, password, security questions, and other account security details.
Customer support information: Details you include when reaching out to us, like messages sent through the Services.
Personalization information: Preferences or specific requests you provide to customize your doll or keychain, ensuring it’s as unique as you are. Some features require this information. You’re free to opt out of sharing, but that might limit your access to certain functionalities.
Information We Collect about Your Usage
We automatically gather "Usage Data" about how you use our Services, using tools like cookies, pixels, and similar tech ("Cookies"). This might include your device and browser details, network connection info, IP address, and how you navigate our Site and account.
Information We Obtain from Third Parties
We may also get information about you from third parties, such as:
Partners like Shopify that support our Site and Services.
Payment processors collecting details (e.g., bank account, credit/debit card info, billing address) to fulfill your orders.
Third parties using tracking tech (pixels, web beacons, etc.) when you visit our Site, open our emails, or engage with our ads or Services.
All third-party data is handled according to this Privacy Policy. See Third Party Websites and Links below for more.
4. How We Use Your Personal Information
We use your information with the same care our artisans bring to crafting your buddy, ensuring every step reflects our commitment to you:
Providing Products and Services: We use your data to create and deliver your one-of-a-kind companion—processing payments, fulfilling orders, sending updates about your account or purchases, managing your account, arranging shipping, and handling returns or exchanges.
Marketing and Advertising: We may use it to share promotions via email, text, or mail, and to tailor ads on our Site and beyond. For EEA residents, this is based on our legitimate interest in promoting our products (Art. 6 (1) (f) GDPR).
Security and Fraud Prevention: We protect against fraud or malicious activity using your data. Keep your account credentials safe and contact us immediately if you suspect a breach. For EEA residents, this aligns with our interest in Site security (Art. 6 (1) (f) GDPR).
Communicating with You and Service Improvement: We use it to offer support and refine our Services, driven by our legitimate interest in serving you well (Art. 6 (1) (f) GDPR).
5. Cookies
We use Cookies on our Site to enhance your experience, much like our craftsmanship elevates our products. Learn more about Shopify-specific Cookies at https://www.shopify.com/legal/cookies. They help us remember your preferences, analyze usage, and optimize our Services—all in our legitimate interest to make your journey with us seamless.
Third parties may also use Cookies to refine services and ads. You can adjust your browser to reject Cookies, but this might affect functionality. Our Site doesn’t respond to “do not track” signals—visit http://www.allaboutdnt.com/ for details.
6. How We Disclose Personal Information
We share your information only with trusted partners who help bring your buddy to life, always under this Privacy Policy:
With vendors (e.g., IT, payment processors, shipping) who support us.
With artisans crafting your unique items to meet your specifications.
With marketing partners (following their privacy policies) for ads and services.
When you consent, like for shipping or social media integrations.
Within our corporate group or during business transactions (e.g., mergers), for legitimate business interests.
To meet legal duties or protect our Services and community.
Over the past 12 months, we’ve shared these categories: identifiers, California Customer Records data, commercial info, internet activity, and geolocation data—with vendors, partners, and affiliates. We don’t use sensitive data without consent or to infer traits.
7. Third Party Websites and Links
Our Site may link to external platforms. Review their policies, as we’re not responsible for their privacy practices. Public info you share (e.g., via social media) may be visible to others. Links don’t imply endorsement unless stated.
8. Children's Data
Our Services aren’t for children, and we don’t knowingly collect their data. Parents can contact us at Info@revealme.us to remove any child’s information. We don’t “sell” or “share” data of those under 16, as defined by law.
9. Security and Retention of Your Information
No security is flawless, and data in transit may not be fully secure—avoid sending sensitive info via insecure channels. We retain your data only as long as needed for your account, Services, legal duties, or dispute resolution, treating it with the care we give our handmade pieces.
10. Your Rights
Depending on your location, you may have rights like accessing, deleting, correcting, or porting your data; opting out of “sales,” “sharing,” or targeted ads; restricting processing; withdrawing consent; appealing decisions; or managing email preferences. Exercise these via our Site or by contacting us below. We respect your control, just as we celebrate your individuality through our buddies.
We won’t penalize you for using these rights and may verify your identity first. Authorized agents can act on your behalf with proof.
11. Complaints
Reach out with concerns using the details below. If unsatisfied, appeal to us or contact your local data authority (EEA list here).
12. International Users
Your data may be processed outside your country. For European transfers, we use Standard Contractual Clauses unless the receiving country ensures adequate protection.
13. Contact
Questions or rights requests? Email us at Info@revealme.us. We’re the data controller under applicable laws unless stated otherwise.