Shipping Policy

Do you ship internationally?

At REVEALME, we’re passionate about helping you express your unique story, no matter where you are! We ship our handmade companions to over 50 countries worldwide. If you run into any payment hiccups or have questions, don’t hesitate to reach out to us at Info@revealme.us—we’re here to make it work for you.

For now, due to shipping restrictions, we can’t send our little friends to these countries:

  • Ukraine
  • Laos
  • Paraguay
  • Algeria
  • Kuwait

We’re working hard to change that because everyone deserves a piece of joy to call their own!

 

How long does it take for my order to arrive?

Your order is more than just a purchase—it’s a handmade piece of you, crafted with heart. Here’s how long it takes to reach your bag:

  • Processing Time: Each doll, keychain is lovingly made by our artisans, so please allow 3-7 business days. Some extra-special designs might need up to 7 additional days—because uniqueness takes time, and you’re worth it.
  • Shipping Time:
    US (United States): 10-16 business days
    Other Countries: 10-20 business days

Total delivery time = processing time + shipping time

We know waiting can feel like forever, but picture the moment your new companion arrives—a little burst of courage and color, just for you.

 

How much does shipping cost?

We want your journey of self-expression to be as joyful as possible:

  • Free shipping on orders over $35 USD—because your story deserves to shine without extra costs.
  • For orders under $35 USD, there’s a small $3.5 fee.

We’ve discounted the shipping fee to keep things bright, but heads up: the actual shipping cost might apply during refunds. It’s all part of keeping your experience honest and true.

 

Where can I find my tracking number?

When your handmade buddy sets off on its journey, we’ll send you an email with all the details. Think of it as a little note from a friend, letting you follow its adventure to you!

 

My order status says "delivered," but I haven’t received it.

Oh no! Don’t worry—we’re in this together. Drop us a line at Info@revealme.us, and we’ll track down your companion. We’re here to make sure it finds its way to your bag, where it belongs.

 

Do I have to pay VAT? (Only applicable for EU customers)

Great news for our EU crew! We’ve got the VAT covered, so there’s no extra fuss. Your focus can stay on picking the perfect piece to tell your story—no hidden fees, just pure self-expression.

 

Do I have to pay customs duties and taxes?

International shipping can be a wild ride, and customs duties vary by country. These fees are on you, the customer, but if you’re unsure or need a hand, reach out to us at Info@revealme.us. We’ll help you navigate it, so your companion arrives without a hitch.

 

 

At REVEALME, every handmade doll, keychain is a brushstroke on the canvas of your life. We’re honored to craft these little companions that walk with you, reminding you to hold onto what makes you you—your colors, your quirks, your courage. Let’s fill your bag with pieces that speak your truth, one stitch at a time.